Your Windows system stores user credentials on your computer. Incorrect credential cached in Credential Manager If you are using other types of email, please make sure you have ticked the option “Remember password”. Under the User Identification, make sure the “ Always prompt for logon credentials” option is not selected. Highlight your Exchange account and click Change button.ĥ. In Outlook 213, go to File tab > Info >Ģ. If you are using an Exchange account, there is a setting in your Outlook profile to always prompt for logon credentials. Outlook is configured to prompt you for credentials Outlook Anywhere is not configured to use NTLM Authentication.Required Authentication Settings for outgoing server and incoming server.Incorrect password cached in credential storage.Outlook is configured to prompt you for credentials.Below is a list of the most common reasons for this problem: This issue could be caused by numerous reasons. We have seen our community members ask questions about Outlook keeps prompting for credentials many times.
